Privacy Policy
Last updated: 2024
Introduction
Welcome to America Services Inc. ("Welcome to America," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- •Contact Information: Name, phone number, email address, and mailing address when you contact us or request services.
- •Immigration Information: Immigration status and case-related information necessary to provide immigration legal services — shared only with your consent and as required to provide services.
- •Healthcare Information: Health coverage status and related information to assist with Medi-Cal, Medicare, and Covered California enrollment.
- •Website Usage Data: Anonymous data about how visitors use our website, used only to improve the site experience.
How We Use Your Information
- To provide immigration legal services and healthcare enrollment assistance
- To communicate with you about your case or enrollment
- To comply with legal obligations
- To improve our services and website
- To send appointment reminders and service updates (with your consent)
Data Security
We take the security of your personal information seriously. We use bank-grade encryption, secure and distributed infrastructure, and continuous backups to protect your data. We do not sell, trade, or share your personal information with third parties without your explicit consent, except as required by law.
SMS / Text Message Policy
By texting Welcome to America Services at 562-472-5246, you consent to receive SMS messages from us regarding your case, appointments, and services. Message and data rates may apply.
- •You can opt-out at any time by replying STOP
- •For help, reply HELP or call 844-982-6374
- •We do not share your phone number with third parties for marketing purposes
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for us to contact you